Free Shipping On All Orders Over $150

Shipping

At Coffee Nerd, we’re committed to fast, transparent, and reliable shipping. Below you’ll find everything you need to know about how and where we ship, including region-specific rates and delivery estimates.


Australia

  • Shipping Cost:

    • Free standard shipping on orders over $150 AUD

    • Flat rate $9.95 AUD for orders under $150

  • Cut-off time: 6am AEST

  • Handling time: 0–2 business days (Mon–Fri)

  • Transit time: 2–4 business days (Mon–Fri)

  • Total delivery estimate: 2–6 business days

  • Carriers: Australia Post, StarTrack, Aramex (Fastway)


United Kingdom

  • Shipping Cost:

    • Free shipping on orders over £70

    • Flat rate £2.99 for orders under £70

  • Cut-off time: 11am GMT

  • Handling time: 0–1 business days (Mon–Fri)

  • Transit time: 2–3 business days (Mon–Fri)

  • Total delivery estimate: 2–4 business days

  • Carriers: Royal Mail (from our UK warehouse)


New Zealand

  • Shipping Cost: Flat rate $9 AUD

  • Cut-off time: 6am AEST

  • Handling time: 1–2 business days (Mon–Fri)

  • Transit time: 3–8 business days (Mon–Fri)

  • Total delivery estimate: 4–12 business days

  • Carriers: Australia Post, DHL, or regional courier


Canada

  • Shipping Cost: Flat rate $9.99 CAD

  • Cut-off time: 6am AEST

  • Handling time: 1–2 business days (Mon–Fri)

  • Transit time: 3–10 business days (Mon–Fri)

  • Total delivery estimate: 4–12 business days

  • Carriers: FedEx, DHL, or Canada Post


Japan

  • Shipping Cost: Flat rate ¥1,400

  • Cut-off time: 6am AEST

  • Handling time: 1–2 business days (Mon–Fri)

  • Transit time: 3–8 business days (Mon–Fri)

  • Total delivery estimate: 4–12 business days

  • Carriers: DHL, Australia Post, or regional courier


🛡️ Lost or Delayed Shipments

If your parcel is delayed or lost, please contact us at sales@coffeenerd.com.au.
We will follow up with the courier and, if confirmed lost, we’ll reship your order at no additional cost.


📦 Order Tracking

You’ll receive tracking information via email once your order is dispatched. Tracking is available for most orders in all regions.


Questions or Support

If you have any questions about your order or delivery, contact our friendly team at sales@coffeenerd.com.au — we’re always happy to help.